Here at Maltech Garages your details are treated with the upmost confidentially and are never passed or shared with anyone. We promise that we will never add you to a mailing list or contact you out of turn.
When contacting us using our secure query form, please ensure that you enter your name, email address and contact phone number(s) so we can contact you promptly. Please also list as much detail about your query as possible, e.g. your vehicle make, model, engine size, power rating and the year of manufacture as this will enable us to answer your questions quickly and effectively.
If you wish to speak to someone from our Sales Team or Technical Support Department, you can do so by contacting our office during weekdays between 9:00am – 6:00pm. However, we are conscious that sometimes you do need help during out of office hours, and so we do encourage our customers to contact us via email as we check and respond to emails . Email is also our Technical Support Department’s preferred method of communication as they are not always by a phone, and so you will often get a quicker response using this method of communication.
COPYRIGHT & DISCLAIMER
Maltech Garages (and Logo) is a registered trademark in the UK and other countries. The copyright in the content and images in this website belongs to Maltech Garages or the images and content are used by Maltech Garages with the permission of the Copyright owner.
You may download information for your own personal use but otherwise it may not be copied or reproduced except with our written permission. While we strive to ensure that the website is accurate we are not liable for any errors, omissions or misleading statements on these pages or any site to which these pages connect. Anything on this site is for information purposes only.
Where Maltech is used on this website it refers to Maltech Garages whose registered office is at Maltech Garages, 51-53 Brunswick St, Stockton-on-Tees TS18 1DU
Regarding software, documents and services available on this website
In no event shall Maltech Garages be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this website.
Link to third party sites
Some links on this website will let you leave Maltech Garages site. The linked sites are not under the control of Maltech Garages and Maltech Garages is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Maltech Garages is not responsible for webcasting or any other form of transmission received from any linked site. Maltech Garages is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Maltech Garages of the site.
Feedback and information
Any feedback or information you provide at this site shall be deemed to be non-confidential. Maltech Garages is free to use such information on an unrestricted basis in areas such as the Testimonials page.
TERMS & CONDITIONS
Maltech Garages’s products are designed to increase the performance of your vehicle through increased acceleration and power. Once the Maltech Garages RE-MAP has been installed in your vehicle the driver is ultimately responsible for the increased power and speed acquired, so we remind you that responsible driving is essential in order not to endanger yourself and/or others. It is essential that you advise your insurance company of this modification to your vehicle so that your insurance is not void.
This modification may affect your premium, so we would advised that you contact your insurance company before you carry out the installation so that you are fully aware of any additional cost you may incur. Your vehicle may receive some additional wear and tear through increased performance i.e. from additional brake usage.
Therefore, you should monitor the condition of your vehicle on an ongoing basis, as you are responsible for making sure that your vehicle is road worthy and complies with current motoring legislation. Once the product has been fitted, Maltech Garages will only accept responsibility for the value of the Maltech Garages product, subsequently any further costs will remain the owner’s responsibility.
In the unlikely event that you would like to return your product within our 14 day money back period, the returned goods must be returned by tracked, insured delivery and be received in as sold condition. At this point we would like to emphasise that the Maltech Garages products that Maltech Garages provide its customers have had no detrimental effects to any vehicles once installed.
By installing and or using our products and services you agree to the terms of use as stated above.
mobilECOtuning offer an unbeatable service when it comes to professional engine tuning. The remapping services available through Maltech Garages represent one the best on the market, providing significant results that safely work in harmony with your vehicle engine. All our remaps are tailored to each vehicle providing only the best results.
PROVIDED SERVICES
Each engine remap, which Maltech Garages provide, comes with the following as standard
14 day money-back guarantee
Here at Maltech Garages we offer a 14 day money back guarantee with each remap that we carry out. If you are not 100% satisfied with the service provided, we will return your vehicle to standard within this 14 day trial period with a refund. General conditions apply.
‘Green Zone’ remaps
Maltech Garages ensures that engine manufacturer tolerances are respected when remapping your vehicle. Each custom remap that we provide is done so within the tolerance levels of your specific vehicle’s engine, within what we call the ‘green zone’.
Largest vehicle list on market
Maltech Garages provide one of the largest lists available for vehicles which can be remapped. This list is being added to on a weekly basis so do not despair if you cannot find your specific model! We may be able to remap it anyhow. Not only do we specialise in engine tuning for the big German names, but we cover a large majority of modern vehicles found on the roads in Europe.
Fast and efficient service
Our engine-tuning service is a straight forward process. Once your local Maltech Garages technician is on-site, he will be required to retrieve a file from the vehicle ECU which will then be optimised by our in-house technical experts. Once that file has been optimised by our team, it will be uploaded to the vehicle ECU. This process is carried out remotely via the OBD plug which ensures that the ECU itself does not have to be physically handled. The whole remapping process outlined here takes on average less than an hour.
CONDITIONS OF THE 14 DAY MONEY-BACK GUARANTEE
Maltech Garages offer a 14 day money-back guarantee with each remap which we provide. If you are not 100% satisfied with the service, we will return your vehicle to standard and offer a refund of the purchase price. The following conditions apply :
You will be requested to provide a copy of the Maltech Garages payment receipt to the technician returning your vehicle to standard. This will have been provided to you at the time of the remap and will serve as proof that your vehicle was remapped by Maltech Garages.
You will be requested to take your vehicle to your nearest Maltech Garages technician at your cost, in order to have it returned to standard. If you require our technician to come to you, there will be an appropriate charge.
Your vehicle will be returned to its original state before it received the remap.
You will receive a refund of the full purchase price less a £85.00 charge to cover technician time costs
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: